Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
ISSN: 1862-8508, 1862-8516
Année de publication: 2023
Volumen: 17
Número: 1
Pages: 281-314
Type: Article
ISSN: 1862-8508, 1862-8516
Année de publication: 2023
Volumen: 17
Número: 1
Pages: 281-314
Type: Article