Perceived quality and satisfaction in multiservice organisations: The case of Spanish public services
- Bigné, E.
- Moliner, M.A.
- Sánchez, J.
ISSN: 0887-6045
Year of publication: 2003
Volume: 17
Issue: 4
Pages: 420-442
Type: Article
ISSN: 0887-6045
Year of publication: 2003
Volume: 17
Issue: 4
Pages: 420-442
Type: Article