JOSE ENRIQUE
BIGNE ALCAÑIZ
CATEDRÁTICO/A DE UNIVERSIDAD
CARLA
RUIZ MAFE
CATEDRÀTIC/A D'UNIVERSITAT
Publications by the researcher in collaboration with CARLA RUIZ MAFE (46)
2024
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Furnishing your home? The impact of voice assistant avatars in virtual reality shopping: A neurophysiological study
Computers in Human Behavior, Vol. 153
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How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study
Technological Forecasting and Social Change, Vol. 199
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I want to travel to the past! The role of creative style and historical reconstructions as antecedents of informativeness in a virtual visit to a heritage tourist destination
Current Issues in Tourism, Vol. 27, Núm. 20, pp. 3369-3384
2023
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Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
Service Business, Vol. 17, Núm. 1, pp. 281-314
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The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study
Journal of Business Research, Vol. 157
2022
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Impact of cause-related marketing on consumer advocacy and cause participation: A causal model based on self-reports and eye-tracking measures
Psychology and Marketing, Vol. 39, Núm. 1, pp. 214-226
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Is a virtual visit to a heritage tourist destination informative?: design variables that influence intention to recommend the destination
Leveraging new business technology for a sustainable economic recovery
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Online Food Delivery: An Overview and Bibliometric Analysis
Proceedings of the International Conference on Tourism Research
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Personal, experiential and sustainability related factors to explain food delivery apps use and recommendation: a review
Adaptación de la comunicación corporativa a la era post-Covid (Fragua), pp. 365-387
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Visual attention paid to negative comments in cause-related posts: visual style and emotionality matter
International Journal of Advertising, Vol. 41, Núm. 8, pp. 1454-1476
2021
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Consumer engagement in the hotel sector through Twitter: The role of CSR, consumer trust and identification
Innovación y estrategias en el comercio y en servivios en general: de lo físico a lo digital (Cátedra Fundación Ramón Areces de Distribución Comercial), pp. 181-205
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How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach
Journal of Business Research, Vol. 123, pp. 279-288
2020
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Analysis of the tourist destinations web content through landscapes
Proceedings of the International Conference on Tourism Research
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Brand love is all around: loyalty behaviour, active and passive social media users
Current Issues in Tourism, Vol. 23, Núm. 13, pp. 1613-1630
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El model de turisme urbà de València i la innovació
La innovació territorial i l'ocupació en la Comunitat Valenciana (Universidad de Valencia = Universitat de València), pp. 319-346
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El modelo de turismo urbano de València y la innovación
La innovación territorial y el empleo en la Comunidad Valenciana (Universidad de Valencia = Universitat de València), pp. 319-348
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Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited
Journal of Business Research, Vol. 115, pp. 403-416
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The effect of emotions, eWOM quality and online review sequence on consumer intention to follow advice obtained from digital services
Journal of Service Management, Vol. 31, Núm. 3, pp. 465-487
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The effects of ewom in social media on tourism services
Proceedings of the International Conference on Tourism Research
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What factors make an online review about a tourist destination more persuasive and informative?
Proceedings of the International Conference on Tourism Research