Publicaciones en las que colabora con CARLA RUIZ MAFE (46)

2024

  1. Furnishing your home? The impact of voice assistant avatars in virtual reality shopping: A neurophysiological study

    Computers in Human Behavior, Vol. 153

  2. How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study

    Technological Forecasting and Social Change, Vol. 199

  3. I want to travel to the past! The role of creative style and historical reconstructions as antecedents of informativeness in a virtual visit to a heritage tourist destination

    Current Issues in Tourism, Vol. 27, Núm. 20, pp. 3369-3384

2023

  1. Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations

    Service Business, Vol. 17, Núm. 1, pp. 281-314

  2. The influence of negative emotions on brand trust and intention to share cause-related posts: A neuroscientific study

    Journal of Business Research, Vol. 157

2022

  1. Impact of cause-related marketing on consumer advocacy and cause participation: A causal model based on self-reports and eye-tracking measures

    Psychology and Marketing, Vol. 39, Núm. 1, pp. 214-226

  2. Is a virtual visit to a heritage tourist destination informative?: design variables that influence intention to recommend the destination

    Leveraging new business technology for a sustainable economic recovery

  3. Online Food Delivery: An Overview and Bibliometric Analysis

    Proceedings of the International Conference on Tourism Research

  4. Personal, experiential and sustainability related factors to explain food delivery apps use and recommendation: a review

    Adaptación de la comunicación corporativa a la era post-Covid (Fragua), pp. 365-387

  5. Visual attention paid to negative comments in cause-related posts: visual style and emotionality matter

    International Journal of Advertising, Vol. 41, Núm. 8, pp. 1454-1476

2021

  1. Consumer engagement in the hotel sector through Twitter: The role of CSR, consumer trust and identification

    Innovación y estrategias en el comercio y en servivios en general: de lo físico a lo digital (Cátedra Fundación Ramón Areces de Distribución Comercial), pp. 181-205

  2. How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach

    Journal of Business Research, Vol. 123, pp. 279-288

2020

  1. Analysis of the tourist destinations web content through landscapes

    Proceedings of the International Conference on Tourism Research

  2. Brand love is all around: loyalty behaviour, active and passive social media users

    Current Issues in Tourism, Vol. 23, Núm. 13, pp. 1613-1630

  3. El model de turisme urbà de València i la innovació

    La innovació territorial i l'ocupació en la Comunitat Valenciana (Universidad de Valencia = Universitat de València), pp. 319-346

  4. El modelo de turismo urbano de València y la innovación

    La innovación territorial y el empleo en la Comunidad Valenciana (Universidad de Valencia = Universitat de València), pp. 319-348

  5. Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited

    Journal of Business Research, Vol. 115, pp. 403-416

  6. The effect of emotions, eWOM quality and online review sequence on consumer intention to follow advice obtained from digital services

    Journal of Service Management, Vol. 31, Núm. 3, pp. 465-487

  7. The effects of ewom in social media on tourism services

    Proceedings of the International Conference on Tourism Research

  8. What factors make an online review about a tourist destination more persuasive and informative?

    Proceedings of the International Conference on Tourism Research