Testing a hierarchical and integrated model of quality in the service sectorFunctional, relational, and tangible dimensions
- Sánchez Hernández, R.M.
- Martínez Tur, Vicente
- Peiró Silla, José María
ISSN: 0033-5207
Année de publication: 2010
Volumen: 55
Número: 1-2
Pages: 125-126
Type: Article