Testing a hierarchical and integrated model of quality in the service sectorFunctional, relational, and tangible dimensions

  1. Sánchez Hernández, R.M.
  2. Martínez Tur, Vicente
  3. Peiró Silla, José María
Aldizkaria:
Quality control and applied statistics

ISSN: 0033-5207

Argitalpen urtea: 2010

Alea: 55

Zenbakia: 1-2

Orrialdeak: 125-126

Mota: Artikulua

Beste argitalpen batzuk: Quality control and applied statistics