Publications by the researcher in collaboration with JOSE MARIA PEIRO SILLA (46)

2023

  1. Fears during the Covid-19 pandemics and their influence on physical health: a cross-sectional study on the general population in Spain

    International journal of clinical and health psychology, Vol. 23, Núm. 2, pp. 141-150

2022

  1. La psicología social de las organizaciones

    Psicología social: aplicación a los problemas sociales (Editorial Médica Panamericana), pp. 179-194

  2. ‘Digitalized’ Competences: A Crucial Challenge beyond Digital Competences

    Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, Vol. 38, Núm. 3, pp. 189-199

2021

  1. A framework of professional transferable competences for system innovation: Enabling leadership and agency for sustainable development

    Sustainability (Switzerland), Vol. 13, Núm. 4, pp. 1-30

2018

  1. Organizational performance focused on users’ quality of life: The role of service climate and “contribution-to-others” wellbeing beliefs

    Research in Developmental Disabilities, Vol. 77, pp. 114-123

2017

  1. Linking employees' extra-role efforts to customer satisfaction: Presence versus absence of complaints

    Social Psychology, Vol. 48, Núm. 2, pp. 104-112

2016

  1. Engaged teams deliver better service performance in innovation climates

    European Journal of Work and Organizational Psychology, Vol. 25, Núm. 4, pp. 597-612

  2. Under-over benefitting perceptions and evaluation of services: Nonlinear relationships in a four-sample investigation

    Journal of Service Theory and Practice, Vol. 26, Núm. 4, pp. 430-447

  3. Validating justice climate and peer justice in a real work setting

    Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, Vol. 32, Núm. 3, pp. 191-205

2015

  1. From service quality in organisations to self-determination at home

    Journal of Intellectual Disability Research, Vol. 59, Núm. 10, pp. 882-890

  2. Unit-level fairness and quality within the health care industry: A justice–quality model

    European Journal of Work and Organizational Psychology, Vol. 24, Núm. 4, pp. 627-644

2014

  1. Linking emotional dissonance and service climate to well-being at work: a cross- level analysis

    Universitas psychologica, Vol. 13, Núm. 3, pp. 947-960

  2. Teaching and learning work, organization, and personnel psychology internationally. the erasmus mundus program

    Internationalizing the Curriculum in Organizational Psychology (Springer New York), pp. 105-126

2013

  1. Perceived reciprocity and well-being at work in non-professional employees: Fairness or self-interest?

    Stress and Health, Vol. 29, Núm. 1, pp. 31-39

2012

  1. Validation of a measure of service climate in organizations

    Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, Vol. 28, Núm. 2, pp. 69-80

2011

  1. Is service climate strength beneficial or detrimental for service quality delivery?

    European Journal of Work and Organizational Psychology, Vol. 20, Núm. 5, pp. 681-699

  2. Linking service climate and disconfirmation of expectations as predictors of customer satisfaction: A cross-level study

    Journal of Applied Social Psychology, Vol. 41, Núm. 5, pp. 1189-1213

2010

  1. Linking functional and relational service quality to customer satisfaction and loyalty: Differences between men and women

    Psychological Reports, Vol. 106, Núm. 2, pp. 598-610

  2. Testing a hierarchical and integrated model of quality in the service sector: Functional, relational, and tangible dimensions

    Quality control and applied statistics, Vol. 55, Núm. 1, pp. 125-126

2009

  1. Testing a hierarchical and integrated model of quality in the service sector: Functional, relational, and tangible dimensions

    Total Quality Management and Business Excellence, Vol. 20, Núm. 11, pp. 1173-1188