MARIA EUGENIA
RUIZ MOLINA
CATEDRÀTIC/A D'UNIVERSITAT
GLORIA
BERENGUER CONTRI
CATEDRÀTIC/A D'UNIVERSITAT
2025
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DO ICT BOOST BUSINESS-TO-BUSINESS SATISFACTION IN TIMES OF UNCERTAINTY?
Journal of Business Economics and Management, Vol. 26, Núm. 2, pp. 378-399
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Dataset SUSTAINABILITY_ORIENTED INNOVATION IN RETAILING
Zenodo
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Dataset VCC_B_TO_B ENVIRONMENTS
Zenodo
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Does the Generational Cohort Influence the Effects of Sustainability-Oriented Service Innovation?
Journal of Tourism and Services, Vol. 16, Núm. 30, pp. 262-277
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Testing comparative business-to-business value co-creation models: Differences in hotels and travel agencies in Spain
European Journal of Tourism Research, Vol. 40
2024
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Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation
Journal of Marketing Analytics, Vol. 12, Núm. 3, pp. 717-733
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Correction to: Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation (Journal of Marketing Analytics, (2024), 12, 3, (717-733), 10.1057/s41270-024-00309-y)
Journal of Marketing Analytics
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How to generate economic satisfaction in b2b contexts? The role of value co-creation and relationship quality
Journal of Industrial and Business Economics, Vol. 51, Núm. 1, pp. 189-209
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Managing sustainability-oriented innovation in services: proposal of a scale for the future of hotel companies and travel agencies
Journal of Tourism Futures
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Sustainability-oriented innovation in retailing
Psychology and Marketing, Vol. 41, Núm. 2, pp. 240-253
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Sustainability-oriented service innovation and customer satisfaction in hospitality: Assessing the impact of value co-creation, ecological knowledge and gender
Journal of Vacation Marketing
2023
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Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format
British Food Journal, Vol. 125, Núm. 8, pp. 2764-2784
2021
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Introduction to special issue: Brand equity, satisfaction, and word of mouth
Sustainability (Switzerland)
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Sustainability, store equity, and satisfaction: The moderating effect of gender in retailing
Sustainability (Switzerland), Vol. 13, Núm. 2, pp. 1-20
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The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing
Frontiers in Psychology, Vol. 12
2020
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The Role of Retail Equity, Value and Relational Benefits in Building B2B Relationships in Retailing
Journal of Relationship Marketing, Vol. 19, Núm. 4, pp. 253-286
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Value co-creation in B-to-B environments
Journal of Business and Industrial Marketing, Vol. 35, Núm. 7, pp. 1251-1271
2019
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Determinants of behavioral intentions towards a professional certification scheme at European level
European Journal of Training and Development, Vol. 43, Núm. 7-8, pp. 719-735
2018
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Satisfaction and loyalty in B2B relationships in the freight forwarding industry: Adding perceived value and service quality into equation
Transport, Vol. 33, Núm. 5, pp. 1184-1195
2017
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Certificación profesional en competencias transversales y cambio climático: percepciones de los profesionales del sector turístico
Gobernanza y participación en la gestión sostenible de destinos turísticos