GLORIA
BERENGUER CONTRI
CATEDRÁTICO/A DE UNIVERSIDAD
MARIA EUGENIA
RUIZ MOLINA
CATEDRÁTICO/A DE UNIVERSIDAD
Publicacions en què col·labora amb MARIA EUGENIA RUIZ MOLINA (47)
2024
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Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation
Journal of Marketing Analytics, Vol. 12, Núm. 3, pp. 717-733
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Correction to: Boost effect of sustainable practices and relational innovation on value co-creation and brand equity: outcomes of hotel size moderation (Journal of Marketing Analytics, (2024), 12, 3, (717-733), 10.1057/s41270-024-00309-y)
Journal of Marketing Analytics
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How to generate economic satisfaction in b2b contexts? The role of value co-creation and relationship quality
Journal of Industrial and Business Economics, Vol. 51, Núm. 1, pp. 189-209
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Managing sustainability-oriented innovation in services: proposal of a scale for the future of hotel companies and travel agencies
Journal of Tourism Futures
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Sustainability-oriented innovation in retailing
Psychology and Marketing, Vol. 41, Núm. 2, pp. 240-253
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Sustainability-oriented service innovation and customer satisfaction in hospitality: Assessing the impact of value co-creation, ecological knowledge and gender
Journal of Vacation Marketing
2023
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Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format
British Food Journal, Vol. 125, Núm. 8, pp. 2764-2784
2021
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Introduction to special issue: Brand equity, satisfaction, and word of mouth
Sustainability (Switzerland)
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Sustainability, store equity, and satisfaction: The moderating effect of gender in retailing
Sustainability (Switzerland), Vol. 13, Núm. 2, pp. 1-20
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The Moderating Effect of Store Format on the Relationships Between ICT, Innovation and Sustainability in Retailing
Frontiers in Psychology, Vol. 12
2020
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The Role of Retail Equity, Value and Relational Benefits in Building B2B Relationships in Retailing
Journal of Relationship Marketing, Vol. 19, Núm. 4, pp. 253-286
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Value co-creation in B-to-B environments
Journal of Business and Industrial Marketing, Vol. 35, Núm. 7, pp. 1251-1271
2019
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Determinants of behavioral intentions towards a professional certification scheme at European level
European Journal of Training and Development, Vol. 43, Núm. 7-8, pp. 719-735
2018
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Satisfaction and loyalty in B2B relationships in the freight forwarding industry: Adding perceived value and service quality into equation
Transport, Vol. 33, Núm. 5, pp. 1184-1195
2017
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Customer segmentation based on store equity: What explains customer store preference?
Journal of Brand Management, Vol. 24, Núm. 6, pp. 546-561
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Methodologies for evaluating service quality: Evidence from freight services
International Journal of Transport Economics, Vol. 44, Núm. 1, pp. 99-118
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Service Quality and Value in Goods Transport from a Freight Forwarders` Perspective.
Service quality (SQ): perspectives, management and improvement strategies (Novinka), pp. 21-58
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Service quality and value in goods transport from a freight forwarders' perspective
Service Quality (SQ): Perspectives, Management and Improvement Strategies (Nova Science Publisher Inc.), pp. 21-58
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The causal relationship between store equity and loyalty: Testing two alternative models in retailing
Journal of Brand Management, Vol. 24, Núm. 2, pp. 193-208
2016
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Store equity and behavioral intentions: The moderating role of the retailer’s technology
Journal of Product and Brand Management, Vol. 25, Núm. 7, pp. 642-650