Publications (54) Publications auxquelles un chercheur a participé

2023

  1. Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations

    Service Business, Vol. 17, Núm. 1, pp. 281-314

  2. Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation

    Current Issues in Tourism, Vol. 26, Núm. 11, pp. 1748-1762

  3. Community factors affecting residents’ support for tourism

    Journal of Sustainable Tourism

  4. Consequences of xenocentrism and ethnocentrism on brand image of Starbucks: moderating effects of national culture and perceived brand globalness between Colombia and Spain

    Cross Cultural and Strategic Management, Vol. 30, Núm. 2, pp. 348-374

  5. Consumer value of virtual music festivals

    International Journal of Consumer Studies, Vol. 47, Núm. 5, pp. 2012-2030

  6. Frugality, brand attitude and purchasing behavior in green restaurants in emerging Latin American markets

    Revista de ciencias sociales, Vol. 29, Núm. 4, pp. 31-49

  7. Influencers who most engage on Instagram. The effect of their expertise, taste leadership and opinion leadership on their followers’ behavioural intentions

    Management Letters / Cuadernos de Gestión, Vol. 23, Núm. 2, pp. 7-20

  8. Opera streaming: perceived value as an explanatory factor for loyalty and intention to attend an opera in an opera house

    Journal of Marketing Management, Vol. 39, Núm. 5-6, pp. 414-442

  9. The influence of university brand image, satisfaction, and university identification on alumni WOM intentions

    Journal of Marketing for Higher Education, Vol. 33, Núm. 1, pp. 1-19

2022

  1. Afectan las variables demográficas a la percepción de saturación turística de un destino?

    Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid

  2. Antecedentes y consecuencias de la adicción a las redes sociales

    Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid

  3. Disruptive innovation discourse: are academic research and news media on the same page?

    Technology Analysis and Strategic Management

  4. Exploring Attendees’ Experience at a Reggae Festival: A Case Study of Rototom Sunsplash

    International Journal of Arts Management, Vol. 24, Núm. 2, pp. 13-26

  5. Gathering pre-purchase information for a cruise vacation with virtual reality: the effects of media technology and gender

    International Journal of Contemporary Hospitality Management, Vol. 34, Núm. 1, pp. 407-429

  6. Perceived Value of the Opera Experience in the Real and Virtual Spheres: Dimensions that Make the Difference

    International Journal of Arts Management, Vol. 25, Núm. 1, pp. 37-52