SIV
Servicio, innovación, valor
Publications (54) Publications auxquelles un chercheur a participé
2024
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Assessing social value derived from social innovation capacity: a review on the European urban context
European Planning Studies, Vol. 32, Núm. 4, pp. 904-923
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Destination brand identity: challenges, opportunities, and future research agenda
Cogent Social Sciences, Vol. 10, Núm. 1
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Understanding crowding perceptions and their impact on place experience: Insights from a mixed-methods study
Psychology and Marketing, Vol. 41, Núm. 5, pp. 1022-1035
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Understanding how marathon attendees’ heterogeneity affects public sponsorship reputation and brand equity
International Journal of Sport Management and Marketing
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Unpacking the Antecedents of Word of Mouth and Electronic Word of Mouth in the Opera Sector: A Multimethodological Study Based on PLS and NCA
Empirical Studies of the Arts
2023
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Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
Service Business, Vol. 17, Núm. 1, pp. 281-314
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Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation
Current Issues in Tourism, Vol. 26, Núm. 11, pp. 1748-1762
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Community factors affecting residents’ support for tourism
Journal of Sustainable Tourism
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Consequences of xenocentrism and ethnocentrism on brand image of Starbucks: moderating effects of national culture and perceived brand globalness between Colombia and Spain
Cross Cultural and Strategic Management, Vol. 30, Núm. 2, pp. 348-374
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Consumer value of virtual music festivals
International Journal of Consumer Studies, Vol. 47, Núm. 5, pp. 2012-2030
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Frugality, brand attitude and purchasing behavior in green restaurants in emerging Latin American markets
Revista de ciencias sociales, Vol. 29, Núm. 4, pp. 31-49
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Influencers who most engage on Instagram. The effect of their expertise, taste leadership and opinion leadership on their followers’ behavioural intentions
Management Letters / Cuadernos de Gestión, Vol. 23, Núm. 2, pp. 7-20
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Opera streaming: perceived value as an explanatory factor for loyalty and intention to attend an opera in an opera house
Journal of Marketing Management, Vol. 39, Núm. 5-6, pp. 414-442
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The influence of university brand image, satisfaction, and university identification on alumni WOM intentions
Journal of Marketing for Higher Education, Vol. 33, Núm. 1, pp. 1-19
2022
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Afectan las variables demográficas a la percepción de saturación turística de un destino?
Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid
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Antecedentes y consecuencias de la adicción a las redes sociales
Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid
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Disruptive innovation discourse: are academic research and news media on the same page?
Technology Analysis and Strategic Management
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Exploring Attendees’ Experience at a Reggae Festival: A Case Study of Rototom Sunsplash
International Journal of Arts Management, Vol. 24, Núm. 2, pp. 13-26
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Gathering pre-purchase information for a cruise vacation with virtual reality: the effects of media technology and gender
International Journal of Contemporary Hospitality Management, Vol. 34, Núm. 1, pp. 407-429
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Perceived Value of the Opera Experience in the Real and Virtual Spheres: Dimensions that Make the Difference
International Journal of Arts Management, Vol. 25, Núm. 1, pp. 37-52