Publicaciones (56) Publicaciones en las que ha participado algún/a investigador/a

2023

  1. Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations

    Service Business, Vol. 17, Núm. 1, pp. 281-314

  2. Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation

    Current Issues in Tourism, Vol. 26, Núm. 11, pp. 1748-1762

  3. Community factors affecting residents’ support for tourism

    Journal of Sustainable Tourism

  4. Consequences of xenocentrism and ethnocentrism on brand image of Starbucks: moderating effects of national culture and perceived brand globalness between Colombia and Spain

    Cross Cultural and Strategic Management, Vol. 30, Núm. 2, pp. 348-374

  5. Consumer value of virtual music festivals

    International Journal of Consumer Studies, Vol. 47, Núm. 5, pp. 2012-2030

  6. Frugality, brand attitude and purchasing behavior in green restaurants in emerging Latin American markets

    Revista de ciencias sociales, Vol. 29, Núm. 4, pp. 31-49

  7. INNODOCT/22. International Conference on Innovation, Documentation and Education.

    edUPV, Editorial Universitat Politècnica de València

  8. Influencers who most engage on Instagram. The effect of their expertise, taste leadership and opinion leadership on their followers’ behavioural intentions

    Management Letters / Cuadernos de Gestión, Vol. 23, Núm. 2, pp. 7-20

  9. Management of Crowdsourcing in Language Teaching and Learning: The State-of-the-art and Future Directions

    Language Teaching Research Quarterly, Vol. 38, pp. 128-151

  10. Opera streaming: perceived value as an explanatory factor for loyalty and intention to attend an opera in an opera house

    Journal of Marketing Management, Vol. 39, Núm. 5-6, pp. 414-442

  11. The influence of university brand image, satisfaction, and university identification on alumni WOM intentions

    Journal of Marketing for Higher Education, Vol. 33, Núm. 1, pp. 1-19

2022

  1. Afectan las variables demográficas a la percepción de saturación turística de un destino?

    Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid

  2. Antecedentes y consecuencias de la adicción a las redes sociales

    Leveraging new business technology for a sustainable economic recovery: XXXVI Congreso Anual AEDEM: 1 al 3 de junio de 2022, Pozuelo de Alarcón, Madrid

  3. Disruptive innovation discourse: are academic research and news media on the same page?

    Technology Analysis and Strategic Management

  4. Exploring Attendees’ Experience at a Reggae Festival: A Case Study of Rototom Sunsplash

    International Journal of Arts Management, Vol. 24, Núm. 2, pp. 13-26