SIV
Servicio, innovación, valor
Publicaciones (60) Publicaciones en las que ha participado algún/a investigador/a Ver datos de investigación referenciados.
2024
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Assessing social value derived from social innovation capacity: a review on the European urban context
European Planning Studies, Vol. 32, Núm. 4, pp. 904-923
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Community factors affecting residents’ support for tourism
Journal of Sustainable Tourism, Vol. 32, Núm. 8, pp. 1492-1510
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Destination brand identity: challenges, opportunities, and future research agenda
Cogent Social Sciences, Vol. 10, Núm. 1
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Disruptive innovation discourse: are academic research and news media on the same page?
Technology Analysis and Strategic Management, Vol. 36, Núm. 7, pp. 1353-1368
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Does age affect love? Exploring the antecedents and outcomes of brand love and the influence of generational cohorts on streaming services
Journal of Marketing Analytics
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Examining presence in immersive virtual reality and website interfaces through the cognitive fit and cognitive load theories
International Journal of Contemporary Hospitality Management, Vol. 36, Núm. 11, pp. 3930-3949
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Reorienting DMO efforts to improve sustainability and reduce the perceived crowding of tourists visiting a destination
International Review on Public and Nonprofit Marketing
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The sustainability of tourism in robonomics
Future Tourism in a Robonomic World (Channel View Publications), pp. 209-222
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Understanding crowding perceptions and their impact on place experience: Insights from a mixed-methods study
Psychology and Marketing, Vol. 41, Núm. 5, pp. 1022-1035
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Understanding how marathon attendees’ heterogeneity affects public sponsorship reputation and brand equity
International Journal of Sport Management and Marketing
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Unpacking the Antecedents of Word of Mouth and Electronic Word of Mouth in the Opera Sector: A Multimethodological Study Based on PLS and NCA
Empirical Studies of the Arts
2023
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Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
Service Business, Vol. 17, Núm. 1, pp. 281-314
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Co-creating emotional value in a guided tour experience: the interplay among guide’s emotional labour and tourists’ emotional intelligence and participation
Current Issues in Tourism, Vol. 26, Núm. 11, pp. 1748-1762
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Consequences of xenocentrism and ethnocentrism on brand image of Starbucks: moderating effects of national culture and perceived brand globalness between Colombia and Spain
Cross Cultural and Strategic Management, Vol. 30, Núm. 2, pp. 348-374
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Consumer value of virtual music festivals
International Journal of Consumer Studies, Vol. 47, Núm. 5, pp. 2012-2030
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Cruise ships and sustainability
The Palgrave Handbook of Global Sustainability (Springer International Publishing), pp. 2067-2077
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El papel del guía turístico en la era post-covid: de la función informativa a la co-creación de emociones
25 años de transformación turística: mirando al futuro con garantías (Tirant lo Blanch), pp. 331-344
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Frugality, brand attitude and purchasing behavior in green restaurants in emerging Latin American markets
Revista de ciencias sociales, Vol. 29, Núm. 4, pp. 31-49
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Influencers who most engage on Instagram. The effect of their expertise, taste leadership and opinion leadership on their followers’ behavioural intentions
Management Letters / Cuadernos de Gestión, Vol. 23, Núm. 2, pp. 7-20
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Opera streaming: perceived value as an explanatory factor for loyalty and intention to attend an opera in an opera house
Journal of Marketing Management, Vol. 39, Núm. 5-6, pp. 414-442