Service Quality and Value in Goods Transport from a Freight Forwarders` Perspective.

  1. Gloria Berenguer Contrí
  2. Irene Gil Saura
  3. María Eugenia Ruiz Molina
Libro:
Service quality (SQ): perspectives, management and improvement strategies
  1. Arthur Collins (dir.)

Editorial: Novinka

ISBN: 9781536107623

Ano de publicación: 2017

Páxinas: 21-58

Tipo: Capítulo de libro