Service Quality and Value in Goods Transport from a Freight Forwarders` Perspective.

  1. Gloria Berenguer Contrí
  2. Irene Gil Saura
  3. María Eugenia Ruiz Molina
Liburua:
Service quality (SQ): perspectives, management and improvement strategies
  1. Arthur Collins (dir.)

Argitaletxea: Novinka

ISBN: 9781536107623

Argitalpen urtea: 2017

Orrialdeak: 21-58

Mota: Liburuko kapitulua