The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships

  1. Gil, I.
  2. Berenguer, G.
  3. Cervera, A.
Journal:
Industrial Marketing Management

ISSN: 0019-8501

Year of publication: 2008

Volume: 37

Issue: 8

Pages: 921-939

Type: Article

DOI: 10.1016/J.INDMARMAN.2007.06.008 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus