IRENE
GIL SAURA
CATEDRÁTICO/A DE UNIVERSIDAD
MAJA
SERIC
CATEDRÁTICO/A DE UNIVERSIDAD
Publicacions en què col·labora amb MAJA SERIC (32)
2023
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Effects of integrated marketing communication for sustainability and ecological knowledge: A cross-cultural approach in hospitality
European Journal of Tourism Research, Vol. 35
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The Impact of Sustainable Marketing Communications on Consumer Responses in the Hotel Industry
Journal of East European Management Studies, Vol. 28, Núm. 2, pp. 347-373
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The impact of value co-creation in sustainable services: understanding generational differences
Journal of Services Marketing, Vol. 37, Núm. 2, pp. 155-167
2022
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¿Cómo impulsa la Comunicación Integrada de Marketing la satisfacción del huésped?: Una propuesta a través del conocimiento ecológico y la co-creación de valor
Management Letters / Cuadernos de Gestión, Vol. 22, Núm. 1, pp. 7-20
2021
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Efectos de la comunicación integrada de marketing sobre el valor de marca: el rol de la cocreación de valor y el conocimiento ecológico del huésped
Revista Perspectiva Empresarial, Vol. 8, Núm. 1, pp. 55-70
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Effects of integrated marketing communication on brand equity: the rote of value co-creation and guest's ecological knowledge
REVISTA PERSPECTIVA EMPRESARIAL, Vol. 8, Núm. 1, pp. 55-70
2020
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The Role of Retail Equity, Value and Relational Benefits in Building B2B Relationships in Retailing
Journal of Relationship Marketing, Vol. 19, Núm. 4, pp. 253-286
2019
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Influence of environmental practices on brand equity, satisfaction and word of mouth
Journal of Brand Management, Vol. 26, Núm. 6, pp. 646-657
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Understanding brand equity in hotel firms. What is the role of brand loyalty and satisfaction?
International Journal of Contemporary Hospitality Management, Vol. 31, Núm. 9, pp. 3526-3546
2018
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Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment
Current Issues in Tourism, Vol. 21, Núm. 14, pp. 1621-1643
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Perceptual and relational approach to hotel brand equity Measurement, criticism, and challenges
ROUTLEDGE HANDBOOK OF HOSPITALITY MARKETING (ROUTLEDGE), pp. 234-244
2017
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Customer-based brand equity building: Empirical evidence from Croatian upscale hotels
Journal of Vacation Marketing, Vol. 23, Núm. 2, pp. 133-144
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Perceptual and relational approach to hotel brand equity: Measurement, criticism, and challenges
The Routledge Handbook of Hospitality Marketing (Taylor and Francis), pp. 234-244
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The causal relationship between store equity and loyalty: Testing two alternative models in retailing
Journal of Brand Management, Vol. 24, Núm. 2, pp. 193-208
2016
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Can advanced technology affect customer-based brand equity in service firms? An empirical study in upscale hotels
Journal of Service Theory and Practice, Vol. 26, Núm. 1, pp. 2-27
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Ict for external use in Croatian four- and five-star hotels
Tourism and Hospitality Management, Vol. 22, Núm. 1, pp. 69-85
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Latest technology and communication consistency in hospitality: A comparison between two mediterranean countries
Economic Research-Ekonomska Istrazivanja , Vol. 29, Núm. 1, pp. 1091-1108
2015
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The impact of integrated marketing communications on hotel brand equity: Does national culture matter?
Handbook of Research on Global Hospitality and Tourism Management (IGI Global), pp. 440-467
2014
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Fidelizar a través del capital de marca en el comercio minorista: el papel antecente de las TIC
Experiencia y comportamiento del cliente en un entorno multicanal: claves de éxito para fabricantes y detallistas
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How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
International Journal of Hospitality Management, Vol. 39, pp. 144-156