MARTINA
GONZALEZ-GALLARZA GRANIZO
CATEDRÁTICO/A DE UNIVERSIDAD
MARIA EUGENIA
RUIZ MOLINA
CATEDRÁTICO/A DE UNIVERSIDAD
Publicaciones en las que colabora con MARIA EUGENIA RUIZ MOLINA (6)
2020
-
Customer value in Quick-Service Restaurants: A cross-cultural study
International Journal of Hospitality Management, Vol. 85
-
Value co-creation in B-to-B environments
Journal of Business and Industrial Marketing, Vol. 35, Núm. 7, pp. 1251-1271
2018
-
A review of value drivers in service settings
Journal of Services Marketing, Vol. 32, Núm. 7, pp. 850-867
-
Marketing destinations through events Research on satisfaction and loyalty in festivals
ROUTLEDGE HANDBOOK OF DESTINATION MARKETING (ROUTLEDGE), pp. 133-153
2016
-
Emotional and Altruistic Values as Drivers for a Loyalty-Based Segmentation in Retailing: An Approach to Postrecession Spanish Apparel Consumers
Journal of Relationship Marketing, Vol. 15, Núm. 3, pp. 200-217
-
Stretching the value-satisfaction-loyalty chain by adding value dimensions and cognitive and affective satisfactions: A causal model for retailing
Management Decision, Vol. 54, Núm. 4, pp. 981-1003