Complaining at the Store or Through Social Media: The Influence of the Purchase Channel, Satisfaction, and Commitment

  1. Frasquet, M.
  2. Miquel, M.J.
  3. Mollá, A.
Aktak:
Springer Proceedings in Business and Economics

ISSN: 2198-7254,  2198-7246

ISBN: 9783319597003

Argitalpen urtea: 2017

Orrialdeak: 87-94

Mota: Biltzar ekarpena

DOI: 10.1007/978-3-319-59701-0_10 GOOGLE SCHOLAR

Garapen Iraunkorreko Helburuak

Datuen iturria: Scopus