Complaining at the Store or Through Social Media: The Influence of the Purchase Channel, Satisfaction, and Commitment

  1. Frasquet, M.
  2. Miquel, M.J.
  3. Mollá, A.
Proceedings:
Springer Proceedings in Business and Economics

ISSN: 2198-7254,  2198-7246

ISBN: 9783319597003

Year of publication: 2017

Pages: 87-94

Type: Conference paper

DOI: 10.1007/978-3-319-59701-0_10 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus