Methodologies for evaluating service quality: Evidence from freight services

  1. Gil-Saura, I.
  2. Berenguer-Contri, G.
  3. Ruiz-Molina, M.-E.
  4. Ospina-Pinzón, S.
Journal:
International Journal of Transport Economics

ISSN: 0303-5247

Year of publication: 2017

Volume: 44

Issue: 1

Pages: 99-118

Type: Review

DOI: 10.19272/201706701005 GOOGLE SCHOLAR