Satisfaction and loyalty in B2B relationships in the freight forwarding industry: Adding perceived value and service quality into equation

  1. Gil-Saura, I.
  2. Berenguer-Contri, G.
  3. Ruiz-Molina, M.E.
Revue:
Transport

ISSN: 1648-3480 1648-4142

Année de publication: 2018

Volumen: 33

Número: 5

Pages: 1184-1195

Type: Article

DOI: 10.3846/TRANSPORT.2018.6648 GOOGLE SCHOLAR lock_openAccès ouvert editor