Satisfaction and loyalty in B2B relationships in the freight forwarding industry: Adding perceived value and service quality into equation

  1. Gil-Saura, I.
  2. Berenguer-Contri, G.
  3. Ruiz-Molina, M.E.
Journal:
Transport

ISSN: 1648-3480,  1648-4142

Year of publication: 2018

Volume: 33

Issue: 5

Pages: 1184-1195

Type: Article

DOI: 10.3846/TRANSPORT.2018.6648 GOOGLE SCHOLAR lock_openOpen access editor
Data source: Scopus