Effects of dissatisfaction in tourist services: The role of anger and regret
ISSN: 0261-5177
Année de publication: 2011
Volumen: 32
Número: 6
Pages: 1397-1406
Type: Article
ISSN: 0261-5177
Année de publication: 2011
Volumen: 32
Número: 6
Pages: 1397-1406
Type: Article