ANTONIO CARLOS
CUENCA BALLESTER
TITULAR DE UNIVERSIDAD
CARLA
RUIZ MAFE
CATEDRÁTICO/A DE UNIVERSIDAD
Publicaciones en las que colabora con CARLA RUIZ MAFE (2)
2023
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Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
Service Business, Vol. 17, Núm. 1, pp. 281-314
2020
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Analysis of the tourist destinations web content through landscapes
Proceedings of the International Conference on Tourism Research