Interaction between functional and relational service quality: hierarchy vs. compensation
ISSN: 1743-9507, 0264-2069
Année de publication: 2023
Volumen: 43
Número: 1-2
Pages: 85-103
Type: Article
ISSN: 1743-9507, 0264-2069
Année de publication: 2023
Volumen: 43
Número: 1-2
Pages: 85-103
Type: Article