Survey feedback improves service quality perceptions among employees of an NGO: an organizational-level positive intervention

  1. Molan, I.
  2. Martínez-Tur, V.
  3. Peñarroja, V.
  4. Moliner, C.
  5. Gracia, E.
Aldizkaria:
European Journal of Work and Organizational Psychology

ISSN: 1464-0643 1359-432X

Argitalpen urtea: 2018

Alea: 27

Zenbakia: 2

Orrialdeak: 235-246

Mota: Artikulua

DOI: 10.1080/1359432X.2017.1420645 GOOGLE SCHOLAR