Intrinsic value dimensions and the value-satisfaction-loyalty chain: a causal model for services

  1. Gallarza, M.G.
  2. Arteaga-Moreno, F.
  3. Del Chiappa, G.
  4. Gil-Saura, I.
Aldizkaria:
Journal of Services Marketing

ISSN: 0887-6045

Argitalpen urtea: 2016

Alea: 30

Zenbakia: 2

Orrialdeak: 165-185

Mota: Artikulua

DOI: 10.1108/JSM-07-2014-0241 GOOGLE SCHOLAR