Intrinsic value dimensions and the value-satisfaction-loyalty chain: a causal model for services

  1. Gallarza, M.G.
  2. Arteaga-Moreno, F.
  3. Del Chiappa, G.
  4. Gil-Saura, I.
Journal:
Journal of Services Marketing

ISSN: 0887-6045

Year of publication: 2016

Volume: 30

Issue: 2

Pages: 165-185

Type: Article

DOI: 10.1108/JSM-07-2014-0241 GOOGLE SCHOLAR
Data source: Scopus