Faculty of Economics
Faculty
University of Sassari
Sassari, ItaliaPublications in collaboration with researchers from University of Sassari (13)
2022
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Active and Reactive Value Dimensions: A Dynamic-Based Perspective in the Hotel Sector
Journal of Hospitality and Tourism Research, Vol. 46, Núm. 7, pp. 1436-1473
2019
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Collaborative Policy Making and Stakeholder Engagement: A Resident–Based Perspective
Tourism, Hospitality and Event Management (Springer Nature), pp. 193-207
2018
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A relativistic value-based approach to interpreting e-rating and e-complaining behaviour in the hospitality sector
European Journal of Tourism Research, Vol. 18, pp. 13-32
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Factors and information sources influencing students' consumer behaviour: A case study at an Italian public university
International Journal of Management in Education, Vol. 12, Núm. 4, pp. 351-374
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Value-satisfaction-loyalty chain in tourism A case study from the hotel sector
ROUTLEDGE HANDBOOK OF DESTINATION MARKETING (ROUTLEDGE), pp. 163-176
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Value-satisfaction-loyalty chain in tourism: A case study from the hotel sector
The Routledge Handbook of Destination Marketing (Taylor and Francis), pp. 163-175
2017
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A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement
Journal of Service Management, Vol. 28, Núm. 4, pp. 724-762
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UNDERSTANDING SERVICE RECOVERY MANAGEMENT THROUGH IN CLASS EXERCISE WITH USER GENERATED CONTENTS
10TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI2017)
2016
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INVESTIGATING MOTIVATIONS AND INFORMATION SOURCES DRIVING UNIVERSITY CHOICE: INSIGHTS FROM ITALY
ICERI2016: 9TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION
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Perceptions of Healthcare Service End Users: A Cross-cultural Comparison between Spain and Italy
Journal of Health Management, Vol. 18, Núm. 2, pp. 337-349
2015
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Value dimensions in consumers' experience: Combining the intra- and inter-variable approaches in the hospitality sector
International Journal of Hospitality Management, Vol. 47, pp. 140-150
2014
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Emotions and visitors’ satisfaction at a museum
International Journal of Culture, Tourism, and Hospitality Research, Vol. 8, Núm. 4, pp. 420-431
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The lack of balance in the Spanish First Division football league
European Sport Management Quarterly, Vol. 14, Núm. 3, pp. 282-298