Publicaciones en colaboración con investigadores/as de Universitat Autònoma de Barcelona (3)

2018

  1. Bad News and Quality Reputation among Users of Public Services

    Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, Vol. 34, Núm. 2, pp. 95-101

  2. Survey feedback improves service quality perceptions among employees of an NGO: an organizational-level positive intervention

    European Journal of Work and Organizational Psychology, Vol. 27, Núm. 2, pp. 235-246

2015

  1. From service quality in organisations to self-determination at home

    Journal of Intellectual Disability Research, Vol. 59, Núm. 10, pp. 882-890