CARLA
RUIZ MAFE
CATEDRÁTICO/A DE UNIVERSIDAD
Estefania
Ballester
Publicacións nas que colabora con Estefania Ballester (4)
2023
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Emojis and Users’ Brand Engagement in Instagram. The Case of Eco-Friendly Restaurants
Journal of Tourism and Services, Vol. 14, Núm. 27, pp. 64-88
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Females’ customer engagement with eco-friendly restaurants in Instagram: the role of past visits
International Journal of Contemporary Hospitality Management, Vol. 35, Núm. 6, pp. 2267-2288
2022
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Analysis of the perceived image of green hotels using big data
Narrativas emergentes para la comunicación digital (Dykinson), pp. 867-891
2021
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Engaging consumers through firmgenerated content on Instagram
Spanish journal of marketing-ESIC, Vol. 25, Núm. 3, pp. 355-373