Publicaciones en las que colabora con Eva Cifre Gallego (6)

2013

  1. How to enhance service quality through organizational facilitators, collective work engagement, and relational service competence

    European Journal of Work and Organizational Psychology, Vol. 22, Núm. 1, pp. 42-55

2010

  1. Service quality: The key role of service climate and service behavior of boundary employee units

    Group and Organization Management, Vol. 35, Núm. 3, pp. 276-298