Publicaciones en colaboración con investigadores/as de University of Zagreb (11)

2024

  1. Bonding with the destination brand during crisis: the role of message consistency

    JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS

2023

  1. The impact of integrated marketing communications consistency on destination brand equity in times of uncertainty: the case of Croatia

    Tourism Review, Vol. 78, Núm. 3, pp. 697-711

2021

  1. The Factor Structure of Medical Tourist Satisfaction: Exploring Key Drivers of Choice, Delight, and Frustration

    Journal of Hospitality and Tourism Research, Vol. 45, Núm. 8, pp. 1489-1512

2020

  1. How can perceived consistency in marketing communications influence customer–brand relationship outcomes?

    European Management Journal, Vol. 38, Núm. 2, pp. 335-343

2018

  1. Exploring relationships between customer-based brand equity and its drivers and consequences in the hotel context. An impact-asymmetry assessment

    Current Issues in Tourism, Vol. 21, Núm. 14, pp. 1621-1643

2017

  1. Airline loyalty determinants among business travelers: empirical evidence from Croatia

    Transportation Letters, Vol. 9, Núm. 3, pp. 177-183

  2. Campsite choice and the camping tourism experience: Investigating decisive campsite attributes using relevance-determinance analysis

    Tourism Management, Vol. 59, pp. 226-233

  3. Customer-based brand equity building: Empirical evidence from Croatian upscale hotels

    Journal of Vacation Marketing, Vol. 23, Núm. 2, pp. 133-144

2016

  1. Destination Attractiveness Drivers among Urban Hostel Tourists: An Analysis of Frustrators and Delighters

    International Journal of Tourism Research, Vol. 18, Núm. 1, pp. 74-81

  2. Identifying drivers of destination attractiveness in a competitive environment: A comparison of approaches

    Journal of Destination Marketing and Management, Vol. 5, Núm. 2, pp. 154-163

2015

  1. Insights on integrated marketing communications: Implementation and impact in hotel companies

    International Journal of Contemporary Hospitality Management, Vol. 27, Núm. 5, pp. 958-979