Value-satisfaction-loyalty chain in tourism A case study from the hotel sector
- Gallarza, Martina G.
- Del Chiappa, Giacomo
- Arteaga, Francisco
Book Series:
ROUTLEDGE HANDBOOK OF DESTINATION MARKETING
- Gursoy, D (coord.)
- Chi, CG (coord.)
ISBN: 978-1-315-10116-3, 978-1-138-11883-6
Year of publication: 2018
Pages: 163-176
Type: Book chapter