Cognitive and affective causes of consumer dissatisfaction with the hospitality encounter

  1. Velázquez, B.M.
  2. Blasco, M.F.
  3. Contrí, G.B.
  4. Saura, I.G.
Aldizkaria:
Journal of Hospitality and Leisure Marketing

ISSN: 1541-0897,  1936-8623

Argitalpen urtea: 2009

Alea: 18

Zenbakia: 7

Orrialdeak: 653-675

Mota: Artikulua

DOI: 10.1080/19368620903170216 GOOGLE SCHOLAR lock_openSarbide irekia editor
Datuen iturria: Scopus