Justice perceptions as predictors of customer satisfaction: The impact of distributive, procedural, and interactional justice

  1. Martínez-Tur, V.
  2. Peiró, J.M.
  3. Ramos, J.
  4. Moliner, C.
Aldizkaria:
Journal of Applied Social Psychology

ISSN: 0021-9029 1559-1816

Argitalpen urtea: 2006

Alea: 36

Zenbakia: 1

Orrialdeak: 100-119

Mota: Berrikuspena

DOI: 10.1111/J.0021-9029.2006.00005.X GOOGLE SCHOLAR