Justice perceptions as predictors of customer satisfaction: The impact of distributive, procedural, and interactional justice

  1. Martínez-Tur, V.
  2. Peiró, J.M.
  3. Ramos, J.
  4. Moliner, C.
Zeitschrift:
Journal of Applied Social Psychology

ISSN: 0021-9029,  1559-1816

Datum der Publikation: 2006

Ausgabe: 36

Nummer: 1

Seiten: 100-119

Art: Rezension

DOI: 10.1111/J.0021-9029.2006.00005.X GOOGLE SCHOLAR
Datenquelle: Scopus