Un estudio comparativo sobre criterios normativos y diferenciales para el diagnóstico del síndrome de quemarse por el trabajo (burnout) según el MBI-HSS en España

  1. Gil Monte, Pedro R.
  2. Peiró Silla, José María
Aldizkaria:
Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

ISSN: 1576-5962

Argitalpen urtea: 2000

Zenbakien izenburua: Aproximaciones psicosociales y estudios diagnósticos sobre el síndrome de quemarse por el trabajo (burnout)

Alea: 16

Zenbakia: 2

Orrialdeak: 135-151

Mota: Artikulua

DIALNET GOOGLE SCHOLAR lock_openSarbide irekia editor

Beste argitalpen batzuk: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

Laburpena

This study was designed to obtain normative values, cut-off points, and correlational valuesto diagnose the burnout syndrome in Spain according to the Maslach Burnout Inventory-Human Services Survey (MBI-HSS). The sample for this study consisted of 1188 Spanishprofessionals from diverse occupational sectors (education professionals, hotel employees,nursing professionals, police officers, volunteers, bank employees, and teleoperators). Meansand percentile values (33 & 66) were taken into consideration as statistical norms and cut-off points in every dimension of the MBI-HSS (Personal Accomplishment, Emotional Exhaus-tion and Depersonalization). The results indicate that the mean values for the subscales of theMBI-HSS obtained in this study differ significantly from American and Dutch normativesamples, and they are similar to the values offered in the Spanish manual, with exception of those for Depersonalization. Percentile values obtained are similar to those presented in the Spanish manual, and they are more different from the ones obtained from other normatives amples published. ANOVA revealed significant differences in the mean of the three dimensions of the MBI-HSS as a function of the occupational sector. It is concluded that onlynation-specific cut-off points should be employed.

Erreferentzia bibliografikoak

  • BERNIER, D. (1998). A study of coping: successful recovery from severe burnout and other reactions to severe work-related stress. Work & Stress, 12(1), 50-65.
  • BOLES, J.S., DEAN, D.H., RICKS, J.M., SHORT, J.C. y WANG, G. (2000). The dimensionality of the Maslach Burnout Inventory across small business owners and educators. Journal of Vocational Behavior, 56 , 12-34.
  • EVANS, B.K. y FISCHER, D.G. (1993). The nature of burnout: A study of the three-factor model of burnout in human service and non-human service samples. Journal of Occupational and Organizational Psychology, 66, 29-38.
  • FOREM-CCOO (2000). Estudio sobre las necesidades de formación en prevención de riesgos psicosociales para delegados y delegadas de prevención. FOREM-CCOO: Madrid.
  • GIL-MONTE, P.R. y PEIRO, J. M. (1996): Un estudio sobre antecedentes significativos del «síndrome de quemarse por el trabajo» («burnout») en trabajadores de centros ocupacionales para discapacitados psíquicos. Revista de Psicología del Trabajo y de las Organizaciones, 12(1), 67-80.
  • GIL-MONTE, P.R. y PEIRO, J.M. (1997): A longitudinal study on burnout syndrome in nursing professionals. Quaderni di Psicologia del Lavoro, 5(Feelings work in Europe), 407-414.
  • GIL-MONTE, P.R. y PEIRO, J. M. (1999). Validez factorial del Maslach Burnout Inventory en una muestra multiocupacional. Psicothema, 11(3), 679-689.
  • GIL-MONTE, P.R., PEIRO, J.M. y VALCARCEL, P. (1996). Influencia de las variables de carácter sociodemográfico sobre el síndrome de burnout: un estudio en una muestra de profesionales de enfermería. Revista de Psicología Social Aplicada, 6(2), 43-63.
  • GIL-MONTE, P.R., PEIRO, J.M. y VALCARCEL, P. (1998): A model of burnout process development: An alternative from appraisal models of stress. Comportamento Organizacional e Gestao, 4(1), 165-179.
  • GOLD, Y., ROTH, R.A., WRIGTH, C.R., MICHAEL, W.B. y CHEN, C. (1992). The factorial validity of a teacher burnout measure (Educators Survey) administered to a sample of beginning teachers in elementary and secondary schools in California. Educational and Psychological Measurement, 52(3), 761-768.
  • HACKETT, R.D. y BYCIO, P. (1996). An evaluation of employee absenteeism as a coping mechanism among hospital nurses. Journal of Occupational and Organizational Psychology, 69, 327-338.
  • LATHAM, G.P. y NAPIER, N.K. (1984) . Practical ways to increase employee attendance. En P. S. Goodman, R. S. Atkin y Asociados (Eds.), Absenteeism (pp. 322- 359). San Francisco, CA: Jossey-Bass.
  • LEE, R.T. y ASHFORTH, B.E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123-133.
  • MASLACH, C. y JACKSON, S.E. (1986) . Maslach Burnout Inventory (2ª ed, 1981 1ª ed.). Palo Alto, California: Consulting Psychologists Press.
  • MASLACH, C. SCHAUFELI, W.B. y LEITER, M.P. (en prensa). Job burnout. Annual Review of Psychology.
  • MOW International Research Team (1987). The meaning of working: An international view. London: Academic Press.
  • SCHAUFELI, W.B. y DIERENDONCK, D . (1993). The construct validity of two burnout measures. Journal of Organizational Behavior, 14, 631-647.
  • SEISDEDOS, N. (1997). MBI. Inventario «Burnout» de Maslach: manual. Madrid: TEA.
  • SÖDERFELDT, M., SÖDERFELDT, B., WARG, L. y OHLSON, C. (1996). The factor structure of the Maslach Burnout Inventory in two Swedish human service organizations. Scandinavian Journal of Psychology, 37, 437-433.
Datuen iturria: Dialnet