IRENE
GIL SAURA
CATEDRÁTICO/A DE UNIVERSIDAD
University of Sassari
Sassari, ItaliaPublicacions en col·laboració amb investigadors/es de University of Sassari (2)
2017
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A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement
Journal of Service Management, Vol. 28, Núm. 4, pp. 724-762
2015
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Value dimensions in consumers' experience: Combining the intra- and inter-variable approaches in the hospitality sector
International Journal of Hospitality Management, Vol. 47, pp. 140-150