GLORIA
BERENGUER CONTRI
CATEDRÀTIC/A D'UNIVERSITAT
Universitat de les Illes Balears
Palma, EspañaPublications in collaboration with researchers from Universitat de les Illes Balears (2)
2023
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Effect of value co-creation on customer satisfaction: the mediating role of brand equity
Journal of Hospitality Marketing and Management, Vol. 32, Núm. 2, pp. 242-263
2019
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The impact of value co-creation on hotel brand equity and customer satisfaction
Tourism Management, Vol. 75, pp. 51-65