YOLANDA
ESTREDER ORTI
TITULAR DE UNIVERSIDAD
Publicaciones en las que colabora con YOLANDA ESTREDER ORTI (3)
2018
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Organizational performance focused on users’ quality of life: The role of service climate and “contribution-to-others” wellbeing beliefs
Research in Developmental Disabilities, Vol. 77, pp. 114-123
2017
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Linking employees' extra-role efforts to customer satisfaction: Presence versus absence of complaints
Social Psychology, Vol. 48, Núm. 2, pp. 104-112
2016
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Under-over benefitting perceptions and evaluation of services: Nonlinear relationships in a four-sample investigation
Journal of Service Theory and Practice, Vol. 26, Núm. 4, pp. 430-447