Consumo de información en redes sociales durante la crisis de la COVID-19 en España.
- Carmen María López-Rico 1
- José Luis González-Esteban 1
- Alberto Hernández-Martínez
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1
Universidad Miguel Hernández de Elche
info
ISSN: 2173-1675
Ano de publicación: 2020
Título do exemplar: Monográfico Covid-19
Volume: 10
Número: 2
Páxinas: 461-481
Tipo: Artigo
Outras publicacións en: Revista de Comunicación y Salud: RCyS
Resumo
Introduction: The Covid-19 pandemic has brought social changes, also affecting communication. The use of social networks has increased during the confinement and the way of informing us through them or instant messaging such as WhatsApp have led to the viralization of hoaxes. Methodology: Through a pioneering survey during the confinement, we have collected more than 1700 responses that have been analyzed with machine learning techniques to learn how the Spanish have been informed during the confinement andhow they have interacted with the information they received about the Covid-19. In addition, we have participated in meetings with the founding partners of Maldita, a pioneer verifier in Spain, who has carried out fundamental work in detecting fake news during the pandemic. Results: The results show different behaviors in the use of social networks, especially at different ages: why they share information; if they doubt her; what kind of hoaxes have they received; what types of contacts do they receive most often, etc. Conclusions: Different profiles of information consumers are appreciated, some more aware of the reliability of the networks, who also verify the dubious content and another that is reported in a more superficial way and that does not verifythe information that comes through these online channels.