A further approach in omnichannel LSQ, satisfaction and customer loyalty

  1. Cotarelo, M.
  2. Calderón, H.
  3. Fayos, T.
Journal:
International Journal of Retail and Distribution Management

ISSN: 0959-0552

Year of publication: 2021

Volume: 49

Issue: 8

Pages: 1133-1153

Type: Article

DOI: 10.1108/IJRDM-01-2020-0013 GOOGLE SCHOLAR