Quality management systems ISO 9901 and the use of high involvement work practices
- Juárez-Tárraga, A.
- Albarracin-Guillem, J.M.
- Palmer-Gato, M.
- Marin-Garcia, J.A.
Book:
Action-Based Quality Management: Strategy and Tools for Continuous Improvement
ISBN: 9783319064529
Year of publication: 2014
Pages: 97-113
Type: Book chapter