Associates or zamestnanci? language choice, attitudes and code-switching practicesthe case of workplace email communication in slovakia

Résumé

Code-switching (CS) is subject to the wide range of interrelations between medium and situation factors. Generally, from a linguistic point of view, CS occurs when a speaker alternates between two or more languages, or language varieties, in the course of a single conversation. The practice has been noticed all around the world in many contexts, language and culture contact situations. Hence, based on earlier studies of CS phenomenon, but shifting towards a more specific environment, the workplace, the present study aims to fill a considerable gap in scholarly knowledge about the online/ written CS practices of Slovak native speakers in the context of workplace email communication. Therefore, the study focuses on language choice, language attitudes and CS practices among colleagues in a multilingual workplace environment of a multinational hospitality company in Slovakia, focusing solely on the participants' workplace interactions, in particular their email messages written in Slovak (the national language) with switches to English. Due to the interdisciplinary nature of this research project, as well as its dual focus on language attitudes on the one hand and actual CS practices on the other, this thesis addresses a number of research questions and provides a series of analyses centring around the following objectives. The main focus of the quantitative, questionnaire- based study is to examine the participants' metalinguistic awareness of the extent of switching to English during their communication (particularly focusing on their CMC interactions) and to determine their reasons for doing so, while uncovering the attitudes they hold towards this phenomenon. Furthermore, as the depth of knowledge obtained through questionnaire survey is limited, the corpus analysis of email interactions is conducted in order to investigate more closely the extent of switching and the types, forms and functions of CS involved. Employing a mixed method approach in the process, motivations and reasons why our participants choose English over their native language are examined. Hence, the study represents the first comprehensive analysis of its kind on Slovak-English CS in CMC using authentic naturally-occurring computer-mediated corporate interactions. Keywords: code-switching, CMC, email, workplace communication, attitudes