Two views for understanding how TQM fosters learning and value innovation: Absorptive capabilities and action-based management
- Cruz, T.G.
- Garrigos-Simon, F.J.
- Ros, S.C.
- Narangajavana, Y.
Book:
Action-Based Quality Management: Strategy and Tools for Continuous Improvement
ISBN: 9783319064529
Year of publication: 2014
Pages: 13-25
Type: Book chapter