The implementation of a quality management system based on the Q tourist quality standard. The case of hotel sector
- Viada-Stenger, M.C.
- Balbastre-Benavent, F.
- Redondo-Cano, A.M.
ISSN: 1862-8516, 1862-8508
Ano de publicación: 2010
Volume: 4
Número: 3-4
Páxinas: 177-196
Tipo: Artigo