Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate

  1. Salanova, M.
  2. Agut, S.
  3. Peiró, J.M.
Revue:
Journal of Applied Psychology

ISSN: 0021-9010

Année de publication: 2005

Volumen: 90

Número: 6

Pages: 1217-1227

Type: Révision

DOI: 10.1037/0021-9010.90.6.1217 GOOGLE SCHOLAR

Objectifs de Développement Durable