Influencia de la teoría de impression management en los comportamientos que afectan a la relación entre personas y organizaciones

  1. Jácome López, Rita
  2. Bañón Gomis, Alexis J.
  3. Guillén Parra, Manuel
  4. Canós Darós, Lourdes
Revista:
WPOM

ISSN: 1989-9068

Any de publicació: 2013

Volum: 4

Número: 1

Pàgines: 9-22

Tipus: Article

DOI: 10.4995/WPOM.V4I1.1488 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Altres publicacions en: WPOM

Objectius de Desenvolupament Sostenible

Resum

El proceso por el que las personas intentan, de modo más o menos consciente controlar las impresiones que otros se forman de ellos, impression management (IM), juega un papel importante en la relación entre las personas y las organizaciones. A través de una revisión exhaustiva de la literatura, este artículo configura un �mapa� para futuras investigaciones sobre la teoría de IM aplicada al ámbito organizativo aunando los distintos enfoques desde los que ha sido estudiado: comportamiento social; comportamiento organizativo y los recursos humanos; y comportamiento ético. Así, es capaz de ofrecer una definición integral y propia teniendo en cuenta las tres dimensiones del comportamiento individual y sus implicaciones para la organización de empresas. (Impression management (IM), the process by which individuals -consciously or unconsciously- try to control the impressions others form of them, plays an important role in the relationship between people and organizations. This article shows a �path" for future research on the IM theory applied to the organizational level) analysing and combining the different approaches from which it has been study: social behavior; organizational behavior and human resource management; and social responsibility. It offers a comprehensive and proper definition considering the three dimensions of individual behavior and its implications for business organization.

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