Sistemas de gestión de la calidad y desempeñoimportancia de las prácticas de gestión del conocimiento y de I+D

  1. Camisón Zornoza, César
  2. Boronat Navarro, Montserrat
  3. Villar López, Ana
Journal:
Revista europea de dirección y economía de la empresa

ISSN: 1019-6838

Year of publication: 2009

Volume: 18

Issue: 1

Pages: 123-134

Type: Article

DIALNET GOOGLE SCHOLAR lock_openDialnet editor

More publications in: Revista europea de dirección y economía de la empresa

Abstract

En este trabajo se estudia la influencia de la implantación de sistemas de gestión de la calidad en la adopción de prácticas de gestión del conocimiento y de la gestión de la I+D y, a su vez, los efectos individuales y conjuntos de los distintos tipos de prácticas de gestión sobre el desempeño. A través de un modelo de ecuaciones estructurales y utilizando la metodología Partial Least Squares (PLS), se demuestra que los sistemas de gestión de la calidad integrados con la gestión del conocimiento y de gestión de I+D son elementos fundamentales que aseguran una mejora de los resultados empresariales.

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