CARLA
RUIZ MAFE
CATEDRÀTIC/A D'UNIVERSITAT
University of Glasgow
Glasgow, Reino UnidoPublications in collaboration with researchers from University of Glasgow (5)
2020
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Brands as relationship builders in the virtual world: A bibliometric analysis
Electronic Commerce Research and Applications, Vol. 39
2018
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The role of emotions and conflicting online reviews on consumers’ purchase intentions
Journal of Business Research, Vol. 89, pp. 336-344
2017
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The Dual Nature of Spreading Negative eWOM for Branded Offers: Emotional Reaction or Social Response? – A Structured Abstract
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 471-476
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WHAT DRIVES PERCEIVED VALUE OF COLLABORATIVE LEARNING? AN FSQCA APPROACH
INTED2017: 11TH INTERNATIONAL TECHNOLOGY, EDUCATION AND DEVELOPMENT CONFERENCE
2016
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The Effect of Negative Electronic Word of Mouth on Switching Intentions: A Social Interaction Utility Approach
Developments in Marketing Science: Proceedings of the Academy of Marketing Science (Springer Nature), pp. 699-705